Should you experience a problem with one of our products, your first course of action should always be to the retailer from which you purchased it for initial assistance. They will be able to assess the issue for you and if necessary return the product to us on your behalf.


For customers from the UK and Ireland please contact Lyon Equipment. 

Our customer service team can be reached Monday through Friday.
Office Hours: Mon - Thu 09.00 to 17.00 : Fri 09.00 to 13.00
Tel: +44 (0)15396 26350

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Lyon Equipment Limited is a company registered in England and Wales.
Registration Number 3107118
Registered office: Unit 3-7 Tebay Business Park, Old Tebay, Penrith, CA10 3SS
Tel: +44 (0)15396 26350

For customers outside the UK, please contact EXPED Headquarters in Switzerland.